We have some gardener news at Ed’s. Dave, our Ed’s gardener in Andover has recently decided to hang up his gardening gloves, sell up and move from Andover to Suffolk. Dave has spent five happy years as an Ed’s gardener. We are all very sorry to say farewell to Dave, who has been a great and enthusiastic member of the Ed’s team. He will most certainly be missed.
However, we are also very happy that Marcus, will take over the service of many of Dave’s lovely customers. Marcus has recently moved from Streatham to run his Ed’s business in Stockbridge and surrounding area. Dave has delievered a very smooth handover. Furthermore, Marcus is very much looking forward to provide the excellent customer service that Dave has delivered.
Marcus on the job
At Ed’s we pride ourselves on this level of customer service which includes providing continuity as much as we possibly can. Our team of experienced gardeners like nothing more than to help each other out and be great team players. In many cases this can lead to them growing their own businesses. As is the case with Dave and Marcus.
We wish both Dave and Marcus all the very best in their future endeavours.
Stripes are most definitely where it is at. No matter what time of year!
Dave, Ed’s business owner in Andover, sent us this photo of some mowing handiwork from last week. Some impressive winter stripes! There is a lot to be said for getting your garden looking good at the very start of the year. Start as you mean to go on and all that.
Dave says ” The weather is definitely changing so much that mowing is starting to be pretty much an all year round activity. My customers find that their grass is still growing in what was previously the dead of winter. They don’t like their gardens scruffy, when they are used to them being beautiful. The result is that I am mowing so much more. I’m not complaining though as I like nothing more than a lovely stripy lawn. It is such a satisfying job to do.”
“I enjoy all types of work with Ed’s. My core services are:-
Lawn mowing
Hedge cutting
Jet washing
Garden Clearances
Garden Tidy-ups”
“As the seasons change, the focus of my work tends to change too. I tune in to the needs of my customers’ gardens over the whole year. I am pretty flexible regarding delivering whichever service, or services, their garden requires at a particular point of the year.”
“Some people are happy to leave mowing until the spring and others want their gardens looking their absolute best all year. I deliver exactly whatever my customers want.”
“I have been servicing many of my customers for a number of years. This means that I know the needs of their gardens very well. I enjoy having that year-round input and my customers enjoy having the peace of mind of knowing that their gardens are in good hands. Both sides are happy!”
If you think Ed’s can help you with your gardening needs, please do get in touch.
Gardener joy is running very high at this time of year. One of the most exciting times of the year for us! An Ed’s gardener loves nothing more than the traditions of the festive season. When else are verdant branches such a key part of life! Greenery indoors, a brilliant idea! You can see us out and about, decked in our seasonal uniforms and even singing Jingle Bells as we work. If you don’t believe us, the proof is in the photo above!
…and to be thankful for our loyal customers
As always, it has been a pleasure to have serviced all our lovely customers over the past year and to help you keep your gardens looking their very best, whatever the season.
We are looking forward to working with you again in the year ahead.
Naturally, the needs of gardens evolve so please remember that no job is too big or too small. We are happy to mow lawns, turf lawns, cut hedges, tidy up gardens, jet wash patios and also clear leaves when the season requires it. We even help with fence repairs from storm, or other, damage and we sometimes build new fences from scratch. So please let us know, whatever service you require. We are more than happy to discuss.
We would like to wish all our customers a very Merry Christmas and a Happy New Year.
Ed’s Gardener Chris Snowball runs his growing gardening business in Chislehurst.
Chris enjoys delivering a whole range of gardening services as follows:-
Lawn Mowing
Turfing
Power washing
Garden tidy ups
Garden clearances
Customer service is at the very heart of Chris’s business and he strives to delight his customers with this approach. And so, we asked Chris what this means to him. This is what he has to say…
“I frequently think about what the most important things are in the service I provide to my customers. There is a lot more to being a good gardener than completing a really good gardening job. Therefore, whilst it goes without saying that work should be delivered to a high standard, great customer service is a lot more besides. In reality, the customer experience starts when your customer first makes contact with you and should continue right through to returning for repeat visits. As such, good customer service is continuous and it is more of a relationship than a single job experience.”
“I believe that good communication is key to many things in life and so very important in my own business. My customers deserve clear communication right from first contact. Of course, Life is busy enough for them and they should get clear, comprehensive communication from their gardener. It goes without saying and it is key to your garden being a happy place for you.”
“However, communication is clearly a two way process. I love nothing more than customers sharing their ideas about their garden’s potential with me and understanding them and then working to turn them into reality. That’s one of the very best elements of my job and I find it extremely rewarding.”
If Chris can help you fulfil any of your garden’s needs, please do get in touch.
Gardening galore is definitely where it’s at in Ed’s. Gardening is our business and June is such a wonderful time to be a gardener. It goes without saying that Ed’s gardeners are really busy at the moment. However, it is glorious to be working outdoors in the summer sunshine. Furthermore, it’s wonderful seeing the glorious results of our gardeners’ hard graft.
Gardening galore – Showcase
We thought it would be good to give an insight into some of the gardening that our gardeners have been doing recently. It gives a flavour of the work that we do. We love our stripy lawns at Ed’s but it is not all about that. We pride ourselves in the transformation and ongoing careful maintenance of a whole range of sizes and types of gardens. Furthermore, we focus on what our customers really want from their gardens. The old adage that beauty is in the eye of the beholder is key when it comes to gardens.
Without further ado, and firmly handing all the credit over to our excellent gardeners, here is a little flavour of their recent gardening endeavours…
Ed’s gardeners at work
So we do love our stripes at Ed’s! Our gardeners are masters of the stripy lawn. So we’ll start with a nice stripy lawn…
They don’t come much more stripy than this one. All credits to Marcus, our gardener in Streatham.
Marcus gardens made stripy
Peter, our gardener in Eastleigh has been creating some wonderful stripes in this large garden…
Peter’s stripes
Peter‘s team are also good at vertical gardening. They have been scaling some impressive hedges earlier this year…
Peter’s vertical gardening
And Ali, our gardener in Cambridge (North) is clearly demonstrating that beautiful gardens can come in all shapes and sizes…
Ali’s fabulous family garden
Kevin, our gardener in Raynes Park, has to get the prize for the greenest garden. He assures us no filters were involved in this photo!
Kevin’s perfect shade of green
Matthew, our gardener in Folkestone, has been very hands-on working closely to his customer’s spec by creating this lovely outdoor space.
Matthew’s stunning results
Finally, in the summer of the staycation, Mark, our gardener in Ramsgate, has been creating a perfect Mediterranean oasis for this delighted customer.
Mark brings the Mediterranean to Ramsgate
However, our gardeners do have their helpers to assist in delivering all the magic. Here’s a very fine example of an Ed’s little helper…
An excellent little helperTaking ‘elf and safety very seriously
Moreover, this is just a flavour of what some of our gardeners have been turning their green fingers to. We’ll share more snaps with you as in the coming months.
Ed’s gardeners are happy to work with all different types of gardens. If you think we can help you with yours, please do get in touch.
Our Ed’s Garden Services Gardener, Bob, who runs his business in Horsham was very excited to take on a big challenging lawn transformation project last year. It was a difficult remit in challenging times. However, Bob’s results were outstanding and his customers were delighted.
We invited Bob to tell us about how he tackled the project.
The Background
” My customers bought their property a couple of years ago and its garden had been neglected for ten years or so. Their previous home had a beautiful manicured lawn. It was their dream to recreate that. However, it took an enormous leap of the imagination to believe that this garden could ever look like that.”
The Challenge!
Taking Stock of the Gardener Challenge
“When I first discussed the project with my customers, the garden looked like nothing short of a disaster zone. Tree surgeons had removed a number of dead trees. The garden was full of stumps and a mess of uneven and boggy land. In short, the area was large, the site was in terrible condition and the customers had very high hopes. All in all, a very challenging project!”
“I think what gave me the confidence to take on such a daunting project was the attitude of the customers. When I talked about the different phases we would need to go through to reach their end result, they understood the scale and complexity. I could see that they grasped that it would not be a case of waving a magic wand. I got the clear impression that they had patience for me and my team to work towards the end result that they desperately wanted. Furthermore, I love a challenge and knew that it would take a lot of work but that we would get there. I really wanted to help them to achieve their dream.”
Making Plans
“I sat down with the customers and scoped out the project with them. We would clear the debris and get a mini digger in to level off the ground and tree stumps in the first phase. Then we would put down lots of topsoil in the next phase. Following that. we would lay approximately 750m2 of turf. Finally we would add copious amounts of TLC to coax it to become that lush and stripy show lawn we all had in our heads.”
“And so I was given the mandate, had the motivation ….now my team and I just had to get on with it!”
Gardener Challenge – Off to a Flying Start
“My team and I got off to a brilliant start with the project. We cleared…and built up an impressive log pile for my customer’s wood burner!
An impressive log pile
Then we got the mini-digger in and got down to some serious levelling.
We quickly moved into our next phase and laid more than ten tonnes topsoil.
Gardener Challenge – the Best Laid Plans
And then, abruptly, we were hampered by the COVID lockdown of last March. I can be quite self-critical but even I could see that there is no way we could have anticipated that risk to progress.”
“Whilst we could continue with garden services during the Lockdown, we had to make significant adjustments to how we worked. For example, I couldn’t work closely with my team so would have to do the work on my own. My customer was also happy to get involved whilst adhering to the lockdown rules. We could still make progress but it would be at a slower pace.”
Tenacious Progress
“I found it quite difficult to get turf in the first Lockdown as garden centres were closed. My strategy was to source what I could where and when I could and lay it piecemeal. I found that I could source 60m2 at a time and laid the lawn gradually. I realised that the lawn aftercare would be even more important to mitigate the risk of a patchy lawn.”
Steady progress was made
Foiled by Fungus
” I finished laying the full lawn. Some patchiness was inevitable at this stage but I knew exactly what to do to sort it out. However, I had not anticipated an emerging fungus issue. This was as a result of the decomposing tree stumps left behind by the tree surgeons. It was a bit of a setback but I addressed the issue swiftly and soon our goal was in sight again.”
Inevitable patchiness initially
Gardener Challenge Complete
” We were then challenged by the very dry spell late last spring. We were almost obsessive about our watering programme with the brand new lawn. However, our commitment paid off. Lo and behold, despite all the challenges, by the summertime we had an absolutely glorious green and stripy lawn!”
The end goal!
“My customers were ecstatic with the final result. I achieved my goal on what was already a difficult project but made much more challenging by external circumstances.”
“We are now in lawn maintenance mode. In this phase I have also been planting their borders which will make the garden even more stunning. I planted a whole range of colourful borders and can’t wait to see the plants bloom in springtime. I thoroughly enjoy continuously improving gardens, especially ones as lovely as this has become. “
We love gardens at Ed’s. We love our customers. And we also love challenges. Indeed, we thrive on them. It’s true that we love delighting our customers and we consistently go above and beyond for them. We offer a whole range of gardening services to meet all of your gardening needs. This includes tackling big turfing projects like this to much smaller maintenance tasks and we are enthusiastic about them all. We love to take the problem away so you can just enjoy your garden.
If we can help you with any of your gardening needs, please do get in touch.
Ed’s Garden Services gardeners meet quite a lot of little hedgehog friends as we go about our day to day gardening jobs, especially in autumn. All of our gardeners have their own stories about encounters with our prickly garden companions and we are rather fond of them.
Ed’s Garden Services Dan to the rescue!
This particular little fellow was given roadside assistance by Dan, who is our gardener in Great Bookham. Dan says ” I do come across a number of hedgehogs while working in my customers’ gardens. However I spotted this little guy wandering on a really narrow grass verge of a busy road. He looked like he was about to wander on to the tarmac. He looked very young too. I parked the van up safely and ran back to lift him to safety.”
Beyond looking cute, hedgehogs are delightful little creatures who diligently go about their gardening work of eating insects that can be harmful to plants. By nature, they tend to be quite shy and they do enjoy napping. Hedgehogs love nothing better than curling up in any piles of leaves and twigs which have accumulated in gardens.
Bonfires are bad news for hedgehogs…
An unlit bonfire is a very attractive place for a hedgehog for a quick autumn nap.So, please do be very vigilant this evening.
Make sure you check through the unlit bonfire for any sleeping hedgehogs before you set the bonfire alight. If you find a hedgehog, use a handkerchief or dish towel or even a bunch of autumn leaves to gently pick him up. Then move him to a quiet spot before the bonfire and firework festivities begin. He will be very grateful for it!
Tiggiwinkles Wildlife Hospital are experts in treating poorly hedgehogs, some of whom have been casualties of bonfires. Some hedgehogs survive with painful burns but others are not so lucky. Tiggiwinkkles gives this advice about how to make your garden hedgehog-friendly throughout the year.
Garden Services Folkestone – Meeting all your gardening needs
Garden Services Folkestone is one area where Ed’s Garden Services has a strong presence. Provision of garden services can vary greatly in nature of work. Of course, one factor is the changing seasons. However, another big factor is the fact that Ed’s gardeners do their absolute best to tailor their services to their loyal customers’ needs.
Garden Services Folkestone – Matthew May
Matthew has been an Ed’s gardener in Folkestone for almost ten years. During that time, Matthew has gained a great amount of gardening experience. He has also turned his hand to a very wide range of different types of gardening jobs.
Garden Services Folkestone – Matthew’s impressive track record
Matthew is a modest chap but we are only too happy to sing his praises. Not only is Matthew an excellent gardener but he unfailingly shows strong commitment to great customer service. We may be a bit biased but the British franchise association aren’t. Indeed, Matthew was a Finalist in their prestigious National Franchisee of the Year Award a few years ago. This was in recognition of his all-round business skills and commitment. A star indeed!
We caught up with Matthew recently to talk about what is closest to his heart. Providing excellent garden services in Folkestone, of course, but more precisely…
“I don’t feel like I’ve been running my gardening business for ten years. That is because the work I do is so varied that I never get bored. I am very lucky to have some great customers who trust me to get (and keep) their gardens looking great. This gives me a lot of scope for creativity and resulting job satisfaction. I enjoy nothing better than surprising my customers with a truly excellent gardening job that surpasses their expectations by a long way”.
Is it all about the mowing?
“Of course I do a lot of mowing jobs. Sometimes I have been asked if this gets boring and the short answer is… Never! Every lawn is different and I take great pride in getting all my jobs just right. I do love my stripes as well – here is a photo of one of my lovely local lawns.”
Variety is the spice of life
“Clearly, it’s not all about mowing. My hedge cutting jobs feature strongly as well as big garden clearances and jet washing patios as well. I really do anything my customers need to get their gardens looking as good as possible.”
“I do like to keep my fingers green – it’s gardener credibility to get some planting soil under the fingernails! Planting jobs can be fun and really creative. It is important to discuss with my customer what they really want in terms of colour, texture and of course blooming period.”
Any big projects?
“Sometimes, my work involves managing a significant garden redesign. My customer was delighted with the end result in this one. I was really pleased with how it turned out too.”
“This is the “before” photo…”
“The ‘work in progress’ one…”
“And the finished article…”
“My golden rule – always, always discuss with the customer what they really want. I may sound like I am stating the obvious but it is all too easy to get caught up in your own transformation vision. I take time to chat things through properly and give my customer time to mull things over in the process.”
“My life as a gardener is really fulfilling. I love the scope of my job and really couldn’t imagine doing anything better.”
If Matthew can help you with any of your gardening needs, please do get in touch
Fencing is a great job for the cooler months. Stuart, our Ed’s gardener in Norfolk (North and West), along with his team, recently completed an excellent local fencing job.
The Fencing Challenge
Stuart‘s customer was a bit tired of the part hedge/part picket fence which they looked out onto at the front of their property. They really wanted a uniform look. Their goal was a high fence which would effectively screen the front of their property. They also wanted a solution which would look attractive.
The Fencing Solution
Stuart discussed the project with his customer and they agreed on a high-quality and very smart fencing solution.
The Fencing Project
Stuart had his brief in place and it was full steam ahead…The job was quite a challenging one for Stuart and his team but was less daunting when they broke it down into different stages:-
Removing the old picket fence – this actually ran the whole breadth of the property but was hidden by the large laurel hedge;
Removing the large laurel hedge – this was a big job as the hedge was tall, wide and mature;
Stump grinding;
Erecting the new fence.
The Great British Weather!
Stuart says “We had been hoping for some nice crisp late-autumn days. Such weather is perfect for a precision job like this. However, as luck would have it, ridiculously wet weather hit. Consequently, we took the decision to stop for a couple of days rather than risk compromising the end result due to the terrible weather conditions. Fence erection of this type is very precise work and it requires the right conditions to get it absolutely right.”
It was the right call. The weather improved a bit and the guys were able to work through some strong winds and heavy showers to crack the job. They finished the fence erection in ideal conditions on a beautiful morning. It felt a world away from the apocolyptic weather of just days before!
The End Result
A millimetre perfect run of superb quality double-sided fence panels. What a beauty!
Stuart says ” Jobs like these are challenging and can be a little nerve-racking. You are working with very heavy and expensive fence panels which need total precision to get optimal results and we don’t settle for anything less.” He added ” However, they are hugely satisfying jobs, there is nothing better than seeing a perfect fence at the end of the hard graft.”
Stuart’s customer was absolutely delighted with their brand new fence and thought it looked stunning. We have to agree!
If you have any fencing or general garden maintenance requirements in Norfolk (North and West), please do get it touch. Stuart would be delighted to help you.
Garden Services Great Bookham – Dan’s garden services
Dan Bates, our Ed’s Operator in Great Bookham, provides a long list of garden services. He loves keeping gardens looking shipshape. Dan covers lawn mowing, hedge cutting, pressure washing, fencing and turfing in East Horsley, West Horsley, Clinton and Effingham as well as Great Bookham and Little Bookham. However, Dan has just added a new garden service to his list. And the new one is…hedgehog patrol!
Our garden-friendly little friends…
Our Ed’s Operators are very fond of hedgehogs. We meet them on occasions when we are gardening and they really are a force for good . Hedgehogs are very effective pest controllers and love nothing better than a good compost heap to curl up in. They eat bugs and other pests and quietly go about their business without causing any trouble at all. They are quite shy creatures but we do meet face to face from time to time. When they see us, they tend to wander off to a quiet spot in the garden and mind their own business.
However, yesterday Dan was driving between gardening jobs in Great Bookham and found this cute little fellow wandering just a bit too close to the main road. Hedgehogs (as their name would suggest!) love sleeping in hedges and when these hedges border busy roads, it can lead to trouble when they wander out for a bit of fresh air.
Dan did what any reliable Ed’s Operator would. He found a safe place to stop his Ed’s van, parked up and walked back to move the hedgehog to safety. However, he just had to get a quick photo of the little guy first as he was so very cute.
Bonfire Alert!
Hedgehogs are quite topical today, with it being 5th November. As well as compost heaps and hedges, hedgehogs are very partial to curling up in leaves and twigs. An unlit bonfire is a very attractive place for a hedgehog for a quick autumn nap.
So, please do be very vigilant this evening. Make sure you check through the unlit bonfire for any sleeping hedgehogs before you set the bonfire alight. If you find a hedgehog, use a handkerchief or dish towel or even a bunch of autumn leaves to gently pick him up. Then move him to a quiet spot before the bonfire and firework festivities begin. He will be very grateful for it!
