Ed’s gardener training is taken very seriously in Ed’s Garden Services. This goes far beyond initial training in competently and confidently delivering our range of gardening services. Initial training is really important. However, it is just as important to continuously build on this knowledge with the provision of ongoing training in a wide range of topics. We learn from the very best in the horticultural business. We cover developments in products and equipment. Furthermore, we concentrate on topical areas relating to lawns and plants. Finally we keep abreast of any important regulation changes. This is all part and parcel of our gardeners having all the tools (actual and metaphorical!) to deliver really good customer service.
Ed’s Gardener Training – Hot off the press…
Just last week we ran an Ed’s training session at our office. We invited along our go to horticultural expert who put us through our paces on all that is new in the world of gardening. We really enjoy these interactive sessions which often include quizzes etc. to test our gardening knowledge and to keep our knowledge current.
Furthermore, we structure our training sessions so our gardeners get a chance to share their gardening challenges and successes. This is really valuable as we learn from each other’s experiences and we can build this in to our day to day customer service.
The after party…
Ed’s gardeners are most definitely a sociable bunch. They join us partly because they thrive on the social interaction aspect of running a good gardening business. It’s Ed’s tradition to put on a barbecue after our training sessions. This gives everyone a chance to catch up socially and our gardeners really enjoy it.
As luck would have it last week, just as we were winding up our classroom session and were getting ready to fire up the barbecue, the heavens well and truly opened. However, no one was fazed by a spot of rain – we are gardeners after all!
Ed himself started off on the barbecue, another Ed’s tradition. His burgers topped with stilton are truly legendary!
However, on this occasion, David, our Tunbridge Wells gardener offered to lend a helping hand at the helm of the barbecue. David is originally from South Africa and joked that barbecue cooking is in his DNA! His barbecuing skills were indeed pretty impressive – almost as good as his gardening ones! As always, Wellington the Ed’s labrador, was on hand to pick up any dropped pieces of, well anything really.
A well spent afternoon and evening before our gardeners headed home, well fed and with lots of food for thought to keep themselves at the very top of their gardening game.
