A few nice words ….

Here at Ed’s Garden Maintenance we value feedback from our customers – all feedback – including what we’re doing well and which aspects we can improve on (that way we can ensure our service goes beyond our customers’ expectations).

So it was wonderful to receive the following email from Ms O’Neill in Berkshire regarding one of our Garden Business Operators, Marcus Richardson.

“Marcus came to my home last week to carry out the one-off garden tidy-up I’d requested prior to putting my house on the market. I want to record my appreciation both for Marcus’ work and for your impressive service.

“From the moment Marcus called me (only 5 minutes after I had first contacted your website) to my returning home after a week away to find my poor neglected garden whipped into shape in my absence and looking great, your service has been terrific and extremely good value.

“I shall certainly recommend Garden Maintenance and Marcus Richardson to others. Many thanks!”

Thank you, Ms O’Neill for taking the time to contact us – delighted to hear that you were so pleased with the work and we look forward to working with you again in the future.

And well done, Marcus, for doing such a great job! We’re expecting him back from Cloud 9 any day now …

 

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